3.2
208K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The Access by KAI application is the official application from PT Kereta Api Indonesia (Persero) which makes it easy for users to access various kinds of services related to train travel in Indonesia.
 
TICKET RESERVATIONS
Access by KAI provides various menus for ordering train tickets starting from intercity train tickets, local train tickets, LRT Jabodebek train tickets, KCI train tickets, Airport train tickets and Fast Train tickets, all of which can be accessed in one application.
 
The Connecting Train menu in the Access by KAI application is useful for users who want to schedule connecting trains. The system in the application will find a combination of connecting train schedules as desired
 
MANAGE TICKET BOOKING
Users of the Access by KAI application can manage previously purchased train tickets. Passengers can add their tickets to the Access by KAI application purchased on external channels via the Check & Add Ticket menu. If you have added the ticket, you can change the schedule, cancel the ticket, transfer the ticket or print the e-boarding pass. With this feature in the Access by KAI application, passengers no longer need to bother going to the station.
 
LOYALTY PROGRAM
Railpoin is PT Kereta Api Indonesia's loyalty reward program as a form of our gratitude to our loyal customers. Railpoints will be obtained from every purchase of a train ticket, and can be exchanged back for a train ticket or exchanged at a favorite merchant. Be a premium member and enjoy the benefits!
 
ENTERTAINMENT & LIFESTYLE
Entertainment is a form of activity or method designed to provide entertainment or pleasure to people. Like watching movies, listening to music, playing games and much more.
Entertainment and lifestyle are closely related because entertainment can be part of a person's lifestyle.
The KAI Access application provides several features to support these activities such as:
 
 
Trip planner is a feature to assist users in planning their trips. As well as providing information and also organizing trips. With the help of a trip planner, users can easily plan trips in a more organized manner, get relevant information and save time.
 
PPOB is an online payment system that allows users to make payment transactions electronically in a faster and more efficient way. The PPOB feature is already available at Access by KAI with products being sold such as credit purchases, data packages and electricity tokens.
 
Railfood is a food and beverage ordering service that is integrated with the Access by KAI Application to make it easier for customers to order food and drinks before or when customers travel by train.
The food/drink menu served is a selection of typical train culinary delights and regional specialties.
 
EoB and Premium Entertainment are additional entertainment features for watching movies streaming in the Access by KAI application without internet quota which can be accessed while traveling using the train's WIFI network.
Premium Entertainment is an additional paid entertainment feature for watching movies in streaming which can be accessed anywhere and anytime.
 
INTERMODA INTEGRATION
Access by KAI offers convenience in traveling by train and offers integration with other modes of transportation such as taxis and buses. So that users can plan their trips by train as well as order other modes of transportation
 
Download the ACCESS by KAI application right now, to be able to access the convenience of traveling by train.
 
Website: https://kai.id
Customer Service: 021-121, email: cs@kai.id
Follow us on twitter @keretaapikita & @ kai121
Find us on Facebook https://www.facebook.com/keretaapikita
Follow us on Instagram http://instagram.com/keretaapikita
Watch us on Youtube http://youtube.com/keretaapikita
Updated on
May 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 2 others
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
205K reviews
06_Farah Alya Luthfiyyah
May 13, 2024
KAI Access greatly helps I as a student to travel out of town. However, before the application is very user friendly because it is used to using its features. However, the latest application update is quite good (pluggin which is used does not seem ancient). There are a few obstacles that lately I have often experienced, namely that special tariffs do not change when I will be paid so that I have an hour before departure I have to queue to the counter.
2 people found this review helpful
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Nungki Rositaningsih
April 10, 2024
This apps is not really helpfull,well,for me at least. I prefer using the website one than this apps. The process faster using KAI website than this apps. For example,I can't choose seat when I book airport train (type train ticket: express),while in website I can. There's no option "cancellation" when I booked airport train (I made mistake while I fill in data form,so I have to cancel it),via website I can. Useless apps.
1 person found this review helpful
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Ivan N Falah
March 1, 2024
I've been using KAI Access for such a long time and for the first time I'm very disappointed with this newer version of the app. VERY AWFUL PERFORMANCE. There are many bugs and errors. Start from train schedule doesn't appear, can't process the next step, payment doesn't appear, etc. It took me more than 5 attempts to finally be able to book a ticket! What a horrible experience and not to forget with unpleasant interface. I'm not gonna change the rating if the app is not fixed yet.
265 people found this review helpful
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What's new

Marhaban Ya Ramadan!🌙✨
Let's welcome Ramadan joyfully with KAI. May Allah grant happiness, peace, and blessings in this holy month.

What's New? We've introduced a Ramadan theme full of blessings to accompany your journey, along with adjustments to some features such as Premium Entertainment and LRT Jabodebek.

Let's update your app now and celebrate the warmth of Ramadan together with Access! #AlwaysAPath #RamadanWithKAI 🚂💨